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On Travel Plan

Your smart travel companion to organize every step. Need help? Check the details below.

App Facts & Features

On Travel Plan helps you easily scan travel receipts or QR codes, read tickets from your images, and seamlessly save travel itineraries to your device gallery. To provide these features, it requires specific permissions as detailed below.

  • Supported languages: Korean, English, Japanese, Spanish, Brazilian Portuguese, German, Italian
  • Main permissions: camera, photo or media read access, optional legacy gallery-save permission on older Android versions

Issues we can help with

  • Problems after install or update, including missing or incorrectly displayed data.
  • Permission-related issues involving QR scan, image import, or gallery save.
  • Errors in share-link, deep-link, or import flows.
  • Problems with backup recovery, data import, or export flows.

Please include these details

  • App version, device model, and Android or iOS version.
  • The affected feature and the steps to reproduce the issue.
  • Network condition and whether related permissions were allowed or denied.
  • If possible, a screenshot of the error state or a short description of when it occurred.